On two separate occasions, my satellite radio presets were wiped out and the second time this happened the song/artist favorites were wiped out too.Each time this happened, I had used the driver seat preset button just prior. Like durangofan, we've had this exact issue on our 2012 Durango Citadel.May want to call your local dealership and see if they have a new update to try. (I have a 2012 Dodge Durango Citadel) I have a 2015 Durango and when we try and change preset stations with the driver control button on the steering wheel it jumps all over the place. Sometimes it won't even continue onto the second screen of presets unless you hit the arrow on the touch screen. My 20, when my radio is on and I hit the memory seat button, my radio will cut off and after my seat adjustment is complete and the radio comes back on, it will change channels. I was under the assumption I could locate a manual - but it seems Audio is stingy with them. Thank you so much for taking your time and knowledge to support my concerns.Not sure if that is related to the problem or just coincidence. I'll add additional detail: This only occurs when we change the Driver select button.
Both communicate with each other using a communication technology called Bluetooth.While listening to the Sirius stations, is there a button called Display, or Title? Going to search more to see If I can find a PDF version of the OM. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.