The ODA Code of Practice is binding on members of the Association.
As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.
We all know that a few bad apples can ruin your experience online, and we are determined not to let that happen.
We take scamming personally, and we work harder than any other dating site to make sure your experience is safe!
It can intervene if it sees worrying trends or serious matters of concern. A link to our customer service arrangements is provided here.
Christian & Michaela: «Thank you for your amazing dating service — we are now engaged and planning our wedding for next year! We hope everyone on here has the same faith and luck in finding a soulmate as we did.
We also have a beautiful artificial intelligence system that learns from your behaviour on the site, figuring out who you might like and who might like you.
It helps to ensure that everyone sees the right people for them, and reduces unwanted mail and spam.
The ODA monitors enquiry and complaint levels and the issues complained about.
Many sites pretend they are free then when you try to contact someone they suddenly want your credit card. We believe that dating sites should be upfront about any charges. We believe dating should be free and so we offer genuinely free dating.